This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.

 
PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Birmingham, AL Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
 800-254-9489 205-801-4444

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Boston Region

PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Lynn, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
 866-467-9731 ext. 11318 or 11315 866-467-9731 ext. 11318 or 11315

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Chicago Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Chicago, IL

Illinois, Indiana

866-575-4889

312-575-6505

Lansing, MI

Michigan:
Northern,
Western &
Mid Michigan

877-619-2847 ext. 27709

Pontiac, MI

Michigan:
Southeast MI

866-318-1858 ext. 28449

Akron, OH

Northern Ohio

877-696-9399 ext. 14311

877-696-9399
ext. 14311

Worthington, OH

Southern, Ohio

866-789-0957

None

St. Paul, MN

Minnesota, Upper Peninsula of MI, Wisconsin

866-667-6032 ext. 10661

866-667-6032 ext. 10661

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Dallas Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Little Rock, AR

Fayetteville, Harrison, Mt. Home, Fort Smith, Russelville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway, Texarkana, Tyler, Palestine, Longview, Marshall

866-758-1319, ext. 11564

866-593-0933 ext. 11564

Houston, TX

Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton

866-407-3164 ext. 26563

866-407-3164 ext. 26563

Austin, TX

Austin, Georgetown, Laredo, Del Rio, Eagle Pass, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, Victoria, San Marcos

855-221-3521 ext. 31233

855-221-3521 ext. 31233

Dallas, TX

Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Waco, Corsicana

866-227-3082 ext. 29332

866-227-3082 ext. 29332

Albuquerque, NM

Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Vegas, Las Cruces

866-931-2876 ext. 14671

866-931-2876 ext. 14671

Lafayette, LA

Alexandria, Natchitiches, Baton Rouge, Plaquemine, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Bastrop, Ruston, Shreveport, Minden, Kenner, St. Tammany

888-655-6481 ext. 15868

888-655-6481 ext. 15868

Tulsa, OK

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee, Ardmore, Ada, Durant, Lawton, Clinton, Chickasha, McAlester, Hugo, Poteau, Amarillo, Pampa, Wichita Falls

866- 931-7110, ext. 27923

866-931-7110, ext. 27923

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Denver Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Carolyn Spencer, Lakewood, CO Colorado, Wyoming, North Dakota
 866-206-7656, ext. 14467 866-206-7656, ext. 14467
Rose Fortune, Colorado Springs, CO Montana 888-880-0688, ext. 20618 888-880-0688, ext. 20618

Esther Medina,
Salt Lake City, UT

Utah, South Dakota

866-725-6592, ext. 26383

866-725-6592, ext. 26383

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Kansas City Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Kansas City, KS Kansas,
Missouri,
Iowa,
Nebraska 		866-331-2197 ext.   12139
 866-331-2197 ext.   12139

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New York Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
New York, NY New Jersey,
Downstate New York

PASS A-M 866-348-5403 ext. 23648

PASS N-Z866-348-5403 ext. 23645

 866-335-1089
Buffalo, NY New York State (outside of metro New York City) 855-248-0232 855-881-0216
ext. 30246

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Philadelphia Region

PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Towson, MD Delaware,
District of Columbia,
Maryland,
Pennsylvania,
Virginia,
West Virginia		 866-667-7698 ext. 12639 or 12640 866-667-7698
ext. 12639 or 12640

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San Francisco Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Anaheim, CA

Los Angeles,
Orange County,
Kern County,
Ventura County

888-280-9412 ext. 22632 or 22606

888-280-9412 ext. 22632 or 22606

Roseville, CA

Nevada;
Mid California, Fresno, Placerville, parts of Sacramento, San Luis Obispo, and Santa Barbara

866-964-1828 ext. 10516

866-964-1828 ext. 10516

Sacramento, CA

Chico, Rancho Cordova, Redding, parts of Sacramento, Susanville, Yreka

877-326-0103 ext. 28318

877-326-0103 ext. 28318

San Diego, CA

San Diego,
Riverside,
Imperial and San Bernardino Counties;
Hawaii;
Arizona;
Pacific Islands

855-820-0097 ext. 24060 or ext. 24059

855-820-0100 ext. 24060 or 24059

San Francisco, CA

San Francisco, South and East Bay Counties, Marin and Monterey Counties

866-964-1726 ext. 19742

 

Santa Rosa, CA

Del Norte, Humboldt, Mendocino, Sonoma, Solano, Napa, Lake and Yuba Counties

877-890-8459 ext. 21844

 

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Seattle Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Area 1 & 2 Pass Cadre   All of Alaska; Idaho, Washington and Oregon   866-235-8109 N/A

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