I-4-7-4.Status Requests and Other General Inquiries

Last Update: 9/13/05 (Transmittal I-4-15)

A. General

If an analyst receives a status request or other general inquiry, in writing or by telephone, the analyst must respond promptly and courteously. The analyst must not divulge information concerning recommendations which have been made or suggest any particular outcome in the case until such time as the agency action has been approved in final form for release and signed by the appropriate parties (see I-1-5).

B. Preparing and Releasing Written Responses

If the analyst concludes that a written response to an inquiry is necessary, he or she must prepare and sign the written response and give it to CCPRB staff for date stamping and release. The staff will retain one copy in the files, if any, and will place one copy in the CCPRB reading file.