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SSA Section 504 Overview

SSA is committed to ensuring that its programs, activities, and facilities are accessible to everyone in accordance with Section 504 of the Rehabilitation Act of 1973 and Section 504's relevant implementing regulations, 45 C.F.R. Part 85 (Part 85). Section 504 prohibits Federal agencies and programs that receive Federal funding from discriminating against individuals with disabilities. Part 85 specifies the actions SSA must take to ensure it does not discriminate against individuals with disabilities.

Introducing the Center for Section 504 Compliance

The Social Security Administration (SSA) is pleased to introduce our new Center for Section 504 Compliance (504 Center). The 504 Center will provide guidance to SSA offices to ensure that our customers with disabilities have meaningful access when conducting business with us.

As an agency, we seek to provide a world-class customer experience for everyone we serve. One of our long-standing commitments is to ensure that members of the public with disabilities have meaningful access to our programs and services.

The 504 Center's Toll-Free Number is 1-844-881-9061. The business hours are Monday through Friday from 8:00 a.m. to 4:00 p.m. Eastern Standard Time (except Federal holidays).

Laws and Regulations

Rehabilitation Act of 1973, As Amended
Section 504, Rehabilitation Act of 1973

Section 504 Regulation
45 C.F.R. Part 85

Section 504 Business Process Vision

Part 85 requires SSA to evaluate its current policies and practices, including its programs, activities, and facilities, to ensure that the agency complies with Section 504 and 45 C.F.R. Part 85. The Section 504 Business Process Vision outlines the actions SSA is taking to implement many of the self-evaluation key findings and recommendations.

Business Process Vision
Business Process Vision-Text only

Section 504 of the Rehabilitation Act Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Web Page and Document Accessibility Policy

http://www.socialsecurity.gov/accessibility

Special Notice Option

http://www.socialsecurity.gov/notices/

Reasonable Accomodation Procedures - Employment

http://www.socialsecurity.gov/eeo/Reasonable_Accommodation_Procedures/

Notice of Rights

If you believe that SSA, an SSA employee, an SSA contractor, or an agent of SSA discriminated against you, someone you know, or a class of people in connection with an SSA program or activity, and you believe that the discrimination was based on race, color, national origin (including English language ability), religion, sex, sexual orientation, age, disability, or in retaliation for your having participated in a proceeding under this complaint process, you may file a complaint or have a representative file a complaint on your behalf.

SSA-437 Complaint Form for Allegations of Discrimination in Programs or Activities Conducted by the Social Security Administration