Annual Statistical Supplement, 2011

Program Provisions and SSA Administrative Data

SSA Administrative Data

Offices and Staff

Table 2.F1 Number of SSA offices, 2010
Office Number
Headquarters (Baltimore, Maryland) 1
Regional offices a 10
Area Offices 54
Field offices b 1,297
Level 1 628
Level 2 630
Resident stations 31
Social Security Card Centers c 8
Teleservice centers 33
Program service centers d 6
Data operations center e 1
Office of Disability Adjudication and Review
Headquarters (Falls Church, Virginia) 1
Regional offices 10
Hearing offices 156
Satellite offices 7
National hearing centers f 5
National case assistance centers f 2
SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Disability Adjudication and Review's Case Control System.
a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington.
b. Field offices are designated as level 1, level 2, or resident stations depending on the characteristics of the facility, service area, and other conditions.
c. Social Security Card Centers are located in Queens, New York; Brooklyn, New York; Orlando, Florida; Minneapolis, Minnesota; North Phoenix, Arizona; Downtown Phoenix, Arizona; Las Vegas, Nevada; and Sacramento, California.
d. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California.
e. The data operations center is located in Wilkes-Barre, Pennsylvania.
f. The National centers are part of the Social Security Administration's strategy to address the historic hearings backlogs and reduce case processing time by increasing adjudicatory capacity and efficiency with a focus on the electronic hearing process.
CONTACT: Kristy Brumfield for SSA data (410) 966-9785 and Carole Hoffman for Office of Disability Adjudication and Review data (703) 605-8754 or statistics@ssa.gov.
Table 2.F2 Number of SSA employees and percentage with selected characteristics by grade, September 30, 2010
Characteristic All grade levels GS 1–4 GS 5–8 GS 9–12 GS 13–15 SES
Number
Total a 68,883 438 21,253 34,642 10,633 155
Percentage of total
Women 68.2 58.4 73.7 71.0 56.2 43.2
Minorities 49.2 56.2 57.9 50.0 34.5 25.2
Black 28.5 38.8 34.6 27.6 21.8 18.1
Hispanic 14.0 11.9 16.8 15.0 7.2 5.2
Asian/Pacific Islander 5.4 4.3 5.3 6.0 4.6 0.6
American Indian/Alaska Native 1.3 1.1 1.4 1.4 1.1 1.3
Employees with targeted disabilities 2.0 11.6 3.3 1.4 0.9 1.3
SOURCE: Social Security Administration's Human Resources Management Information System.
a. Includes all full-time and part-time permanent employees.
CONTACT: David V. Smith (410) 966-9424 or statistics@ssa.gov.
Table 2.F3 Number of work years, fiscal years 1995–2010
Year Full-time
permanent staff a
Total work
years b
1995 62,504 67,063
1996 62,133 66,726
1997 61,224 69,378
1998 59,943 67,210
1999 59,752 66,459
2000 60,434 65,521
2001 61,490 65,562
2002 61,914 65,742
2003 63,569 65,343
2004 63,186 66,154 c
2005 63,696 68,026 d
2006 61,692 66,878
2007 60,206 63,939
2008 61,920 64,358
2009 65,203 67,170
2010 67,548 70,758
SOURCE: Social Security Administration's Payroll Reports.
a. On duty at end of fiscal year; includes seasonal employees.
b. Includes full-time, part-time, and temporary employees; employees in special programs; and overtime hours worked.
c. Includes 178 work years for activities related to Medicare Modernization Act.
d. Includes 1,962 work years for Medicare Modernization Act.
CONTACT: (410) 965-0090 or statistics@ssa.gov.