Frequently Asked Questions.
Find answers to your frequently asked questions.  If you can't find the answer, you'll be given an opportunity to ask a question.

Online services
What you can do online

By telephone
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day.

If you can't handle your business through our automated services, you can speak to a representative between 7 a.m. and 7 p.m. Monday through Friday:

If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7a.m. and 7 p.m. Monday through Friday.

In person
Use our Social Security Office Locator to find your local office.  

By mail
If you have a problem, first contact your local office or call our 800 number.  If you still need additional help, you may write to us at:

SSA
Regional Public Affairs Office
P.O. Box 4201
Richmond, CA 94804

By eMail
If you can't find an answer to your questions at our Frequently Asked Questions you can e-mail us at: SF.RPA@ssa.gov