I-1-2-3.Representative(s) Who May Charge and Collect a Fee
Last Update: 5/8/20 (Transmittal I-1-96)
A. Who May Charge a Fee
Only the claimant's duly appointed representative(s) may charge or collect a fee for services he or she provided in a matter before the Social Security Administration (SSA). A claimant must make all appointments in writing, using either a form SSA-1696 “Claimants's Appointment of a Representative” (refer to Program Operations Manual System (POMS) GN 03905.030), or an equivalent statement. If a law firm or other entity is involved, only the duly appointed individual(s) in that firm or entity may file a fee agreement or petition and receive fee authorization and payment for services performed.
B. Multiple Representatives
If a claimant appoints more than one representative in:
Fee agreement cases: all representatives must sign a single fee agreement unless the representative who did not sign the fee agreement waived charging and collecting a fee (see POMS GN 03940.003.D.1 and GN 03920.020).
Fee petition cases: each duly appointed individual must file a separate fee petition for the services he or she performed.
C. Claimant Files for Bankruptcy
1. Background
When an individual begins a bankruptcy proceeding by filing a bankruptcy petition with the bankruptcy court, the filing of that petition gives rise to an automatic stay. This stay generally suspends:
the commencement or continuation of nearly all proceedings or actions to adjudicate any claim against the property of the debtor that was or could have been commenced prior to the filing of the bankruptcy petition, and
any efforts to collect on any claim against the debtor that arose prior to the filing of the bankruptcy petition.
This stay continues until the bankruptcy court grants relief from the stay, the stay expires because the bankruptcy case is closed or dismissed, or a discharge is granted.
2. Policy
a. Initial Processing of a Fee Agreement or Fee Petition After Receiving Bankruptcy Petition Notice
When SSA becomes aware that the claimant has filed for bankruptcy and has listed the representative as an unsecured debtor, SSA stops all actions to:
adjudicate the representative's claim for fees,
set the amount of the representative's fee (either initially or in response to a request for administrative review from any party), or
pay an authorized fee to a representative from past-due benefits.
Accordingly, after SSA is notified that the claimant filed for bankruptcy and listed the representative as an unsecured debtor, the decision maker may not issue a notice approving or disapproving a fee agreement. In addition, during the bankruptcy stay, SSA will not authorize any new fees based on a fee agreement or fee petition or issue payment to the representative.
The automatic stay that follows from the bankruptcy proceeding merely suspends the adjudication or collection of the debt and does not automatically eliminate the debt. Therefore, for both fee agreements and fee petitions, SSA will continue to withhold the appropriate amount from past-due benefits, pursuant to section 206 of the Social Security Act, for possible future payment to an appointed representative. Refer to Hearings, Appeals and Litigation Law (HALLEX) manual I-1-2-9 for information on direct payment of fees to representatives.
b. Actions
Based on Bankruptcy Court Instructions
1. Bankruptcy
Proceeding Pending
While the bankruptcy proceeding is pending, either the claimant or the
representative may ask the bankruptcy court to lift the automatic stay to
allow SSA to adjudicate the amount of the fee and/or to allow SSA to pay
the fee from withheld funds.
If the bankruptcy court allows SSA to adjudicate the amount of the fee,
SSA will resume its normal procedures to the extent authorized by the
court. If SSA has not issued a determination on the fee agreement, it will
do so. If SSA has not yet set a fee, SSA will set the fee following
regular fee agreement or fee petition procedures.
If the court lifts the stay and authorizes SSA to pay the approved fee
from withheld benefits, SSA will take the actions necessary to comply with
the court's action.
If the bankruptcy court does not lift the stay, SSA will continue to hold
any fee-related actions in suspense until the bankruptcy case is
concluded.
2. Bankruptcy
Outcomes
There are several possible outcomes of a bankruptcy case. SSA responds in
accordance with the outcome.
If the outcome of the bankruptcy case is a discharge (release) of the
claimant's debt to the representative, the claimant has no further
responsibility to the representative. SSA will release any withheld funds
to the claimant and, if necessary (e.g., because of the representative's
inquiry), advise the parties of the action taken pursuant to the court's
order. SSA will not approve or disapprove a fee agreement or act on a fee
petition that covers services performed while the bankruptcy proceeding
was pending.
If the outcome of the bankruptcy case does not release the claimant from
his or her obligation to the representative, SSA will follow its normal
procedures with regard to the fee agreement or fee petition.
If the outcome of the bankruptcy case is a partial release by the
bankruptcy court, where the claimant's creditors are entitled to some
percentage of the debt, SSA will act in accordance with the court's order.
The fee authorizer or decision maker will resume processing the fee
agreement or fee petition, respectively, under normal procedures. The
processing center (PC) will calculate and pay the court-set percentage of
the approved fee to the representative and release any remaining withheld
funds to the claimant.
1. Bankruptcy Proceeding Pending
While the bankruptcy proceeding is pending, either the claimant or the representative may ask the bankruptcy court to lift the automatic stay to allow SSA to adjudicate the amount of the fee and/or to allow SSA to pay the fee from withheld funds.
If the bankruptcy court allows SSA to adjudicate the amount of the fee, SSA will resume its normal procedures to the extent authorized by the court. If SSA has not issued a determination on the fee agreement, it will do so. If SSA has not yet set a fee, SSA will set the fee following regular fee agreement or fee petition procedures.
If the court lifts the stay and authorizes SSA to pay the approved fee from withheld benefits, SSA will take the actions necessary to comply with the court's action.
If the bankruptcy court does not lift the stay, SSA will continue to hold any fee-related actions in suspense until the bankruptcy case is concluded.
2. Bankruptcy Outcomes
There are several possible outcomes of a bankruptcy case. SSA responds in accordance with the outcome.
If the outcome of the bankruptcy case is a discharge (release) of the claimant's debt to the representative, the claimant has no further responsibility to the representative. SSA will release any withheld funds to the claimant and, if necessary (e.g., because of the representative's inquiry), advise the parties of the action taken pursuant to the court's order. SSA will not approve or disapprove a fee agreement or act on a fee petition that covers services performed while the bankruptcy proceeding was pending.
If the outcome of the bankruptcy case does not release the claimant from his or her obligation to the representative, SSA will follow its normal procedures with regard to the fee agreement or fee petition.
If the outcome of the bankruptcy case is a partial release by the bankruptcy court, where the claimant's creditors are entitled to some percentage of the debt, SSA will act in accordance with the court's order. The fee authorizer or decision maker will resume processing the fee agreement or fee petition, respectively, under normal procedures. The processing center (PC) will calculate and pay the court-set percentage of the approved fee to the representative and release any remaining withheld funds to the claimant.
3. Procedures
a. Bankruptcy
Proceeding Pending
1. Fee
Agreements
If the decision maker issues a fully or partially favorable decision while
a bankruptcy proceeding is pending, the decision maker or appropriate
staff will:
Make a preliminary determination on the fee agreement in accordance with
the evaluation criteria in HALLEX
I-1-2-12, record the evaluation
on a note for the file or draft fee agreement recommendation, and retain
that evaluation in the claim(s) file.
Prepare a letter to the claimant, with copies to the appropriate parties
as needed, to explain that SSA cannot approve or disapprove the fee
agreement until the bankruptcy court permits us to do so, and include a
statement similar to the following:
Because you have filed for bankruptcy, I have not approved or disapproved
the fee agreement that specifies the fee your representative expects to
charge and you expect to pay for your representative's services in
connection with your claim for benefits. The Social Security
Administration (SSA) may not consider this agreement or authorize a fee
for your representative's services until the court permits us to do so.
Please notify SSA of the outcome of the bankruptcy court action when you
receive it.
Include a copy of the bankruptcy notification document, the fee agreement,
and the letter to the claimant in the claim(s) file under a flag that
reads as follows:
BANKRUPTCY PROCEEDING PENDING
IF THE OUTCOME OF THE BANKRUPTCY CASE DOES NOT RELEASE THE CLAIMANT FROM
HIS OR HER OBLIGATION TO THE REPRESENTATIVE, PLEASE NOTIFY THE DECISION
MAKER TO MAKE A DETERMINATION ON THE FEE AGREEMENT. SEND THE NOTIFICATION
TO [E-MAIL ADDRESS(ES) FOR HO OR OARO CONTACT PERSON(S) OR FAX
NUMBER].
When forwarding the claim to the PC for effectuation of the decision
(refer to HALLEX I-1-2-96 for the appropriate PC control mailboxes), alert
the PC about the bankruptcy proceeding by adding the following to the
claim(s) file folder route slip:
NO ACTION TAKEN ON FEE AGREEMENT
BANKRUPTCY PROCEEDING PENDING.
2. Fee
Petition Anticipated or Filed
Refer to HALLEX I-1-2-1
C for guidance on informing a representative of fee regulations. If
the representative has not submitted a fee agreement and has not waived
the right to charge and collect a fee by the date the decision maker
issues a decision, take these additional actions when issuing the
decision:
Include a copy of the bankruptcy court action or SSA's notification of the
action in the claim(s) file.
If the decision is fully or partially favorable and the representative has
not waived direct payment, annotate the claims folder route slip as
follows:
BANKRUPTCY PROCEEDING PENDING.
If the representative submits a fee petition to the authorizing official
while the bankruptcy proceeding is pending, respond to the representative
by letter, with a copy to the claimant and any other parties to the case.
The letter should state that the decision maker will not act on the
petition unless he or she receives notification that the bankruptcy court
has lifted the stay or did not release the claimant from the obligation to
the representative. Use language similar to the following:
We have received your petition requesting a fee for the services you
performed for (claimant's name). The Social Security Administration has
been notified that (claimant's name) has filed a bankruptcy petition. We
cannot act on your fee petition until the bankruptcy court allows us to do
so. Please notify this office or ask your client to notify us of the
outcome of the bankruptcy court action.
Email the petition and the letter to the PC using the appropriate control
mailbox in HALLEX I-1-2-96.
1. Fee Agreements
If the decision maker issues a fully or partially favorable decision while a bankruptcy proceeding is pending, the decision maker or appropriate staff will:
Make a preliminary determination on the fee agreement in accordance with the evaluation criteria in HALLEX I-1-2-12, record the evaluation on a note for the file or draft fee agreement recommendation, and retain that evaluation in the claim(s) file.
Prepare a letter to the claimant, with copies to the appropriate parties as needed, to explain that SSA cannot approve or disapprove the fee agreement until the bankruptcy court permits us to do so, and include a statement similar to the following:
Because you have filed for bankruptcy, I have not approved or disapproved the fee agreement that specifies the fee your representative expects to charge and you expect to pay for your representative's services in connection with your claim for benefits. The Social Security Administration (SSA) may not consider this agreement or authorize a fee for your representative's services until the court permits us to do so. Please notify SSA of the outcome of the bankruptcy court action when you receive it.
Include a copy of the bankruptcy notification document, the fee agreement, and the letter to the claimant in the claim(s) file under a flag that reads as follows:
BANKRUPTCY PROCEEDING PENDING
IF THE OUTCOME OF THE BANKRUPTCY CASE DOES NOT RELEASE THE CLAIMANT FROM HIS OR HER OBLIGATION TO THE REPRESENTATIVE, PLEASE NOTIFY THE DECISION MAKER TO MAKE A DETERMINATION ON THE FEE AGREEMENT. SEND THE NOTIFICATION TO [E-MAIL ADDRESS(ES) FOR HO OR OARO CONTACT PERSON(S) OR FAX NUMBER].
When forwarding the claim to the PC for effectuation of the decision (refer to HALLEX I-1-2-96 for the appropriate PC control mailboxes), alert the PC about the bankruptcy proceeding by adding the following to the claim(s) file folder route slip:
NO ACTION TAKEN ON FEE AGREEMENT
BANKRUPTCY PROCEEDING PENDING.
2. Fee Petition Anticipated or Filed
Refer to HALLEX I-1-2-1 C for guidance on informing a representative of fee regulations. If the representative has not submitted a fee agreement and has not waived the right to charge and collect a fee by the date the decision maker issues a decision, take these additional actions when issuing the decision:
Include a copy of the bankruptcy court action or SSA's notification of the action in the claim(s) file.
If the decision is fully or partially favorable and the representative has not waived direct payment, annotate the claims folder route slip as follows:
BANKRUPTCY PROCEEDING PENDING.
If the representative submits a fee petition to the authorizing official while the bankruptcy proceeding is pending, respond to the representative by letter, with a copy to the claimant and any other parties to the case. The letter should state that the decision maker will not act on the petition unless he or she receives notification that the bankruptcy court has lifted the stay or did not release the claimant from the obligation to the representative. Use language similar to the following:
We have received your petition requesting a fee for the services you performed for (claimant's name). The Social Security Administration has been notified that (claimant's name) has filed a bankruptcy petition. We cannot act on your fee petition until the bankruptcy court allows us to do so. Please notify this office or ask your client to notify us of the outcome of the bankruptcy court action.
Email the petition and the letter to the PC using the appropriate control mailbox in HALLEX I-1-2-96.
b. Bankruptcy
Court Outcome
1. Fee
Agreements
Court Discharges Claimant's Debt to the Representative
Take no action on the fee agreement.
If the PC was not the initial receiver, email the bankruptcy outcome
document to the appropriate PC in accordance with HALLEX I-1-2-96. Include
the following in the body of the email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE AGREEMENT
Court Does Not Release or Partially Releases the Claimant From His or Her
Obligation to the Representative
Approve or disapprove the fee agreement following the policy and
procedures set forth in HALLEX
I-1-2-12 and
I-1-2-25.
Email the court's action on the bankruptcy proceeding, the fee agreement,
and the order approving or disapproving the fee agreement to the control
email box for the jurisdictional PC in accordance with HALLEX I-1-2-96.
Include the following in the body of the email:
BANKRUPTCY PROCEEDING CONCLUDED
(DECISION MAKER) (APPROVED/DISAPPROVED) THE FEE AGREEMENT
FOR YOUR NECESSARY ACTION
2. Fee
Petitions
Court Discharges (Releases) Claimant's Debt to the Representative
Take no action on the fee petition.
Email the petition and the court's action to the appropriate PC in
accordance with HALLEX I-1-2-96. Include the following in the body of the
email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE PETITION
Court Does Not Release or Partially Releases the Claimant From His or Her
Obligation to the Representative
Resume processing the fee petition in accordance with the policy and
procedures in HALLEX I-1-2-56
through I-1-2-59.
If the bankruptcy court concludes that the claimant's creditors are
entitled to some percentage of the debt, the PC will pay the court-set
percentage of the approved fee to the representative and release any
remaining withheld funds to the claimant.
NOTE:
If the claimant advises SSA that the representative attempted to collect a
fee after the bankruptcy court discharged the debt, refer the matter to
the Office of the Inspector General (OIG) and the Office of the General
Counsel (OGC), following the procedures set forth in HALLEX
I-1-2-81.
1. Fee
Agreements
Court Discharges Claimant's Debt to the Representative
Take no action on the fee agreement.
If the PC was not the initial receiver, email the bankruptcy outcome
document to the appropriate PC in accordance with HALLEX I-1-2-96. Include
the following in the body of the email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE AGREEMENT
Court Does Not Release or Partially Releases the Claimant From His or Her
Obligation to the Representative
Approve or disapprove the fee agreement following the policy and
procedures set forth in HALLEX
I-1-2-12 and
I-1-2-25.
Email the court's action on the bankruptcy proceeding, the fee agreement,
and the order approving or disapproving the fee agreement to the control
email box for the jurisdictional PC in accordance with HALLEX I-1-2-96.
Include the following in the body of the email:
BANKRUPTCY PROCEEDING CONCLUDED
(DECISION MAKER) (APPROVED/DISAPPROVED) THE FEE AGREEMENT
FOR YOUR NECESSARY ACTION
Court Discharges Claimant's Debt to the Representative
Take no action on the fee agreement.
If the PC was not the initial receiver, email the bankruptcy outcome document to the appropriate PC in accordance with HALLEX I-1-2-96. Include the following in the body of the email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE AGREEMENT
Court Does Not Release or Partially Releases the Claimant From His or Her Obligation to the Representative
Approve or disapprove the fee agreement following the policy and procedures set forth in HALLEX I-1-2-12 and I-1-2-25.
Email the court's action on the bankruptcy proceeding, the fee agreement, and the order approving or disapproving the fee agreement to the control email box for the jurisdictional PC in accordance with HALLEX I-1-2-96. Include the following in the body of the email:
BANKRUPTCY PROCEEDING CONCLUDED
(DECISION MAKER) (APPROVED/DISAPPROVED) THE FEE AGREEMENT
FOR YOUR NECESSARY ACTION
2. Fee
Petitions
Court Discharges (Releases) Claimant's Debt to the Representative
Take no action on the fee petition.
Email the petition and the court's action to the appropriate PC in
accordance with HALLEX I-1-2-96. Include the following in the body of the
email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE PETITION
Court Does Not Release or Partially Releases the Claimant From His or Her
Obligation to the Representative
Resume processing the fee petition in accordance with the policy and
procedures in HALLEX I-1-2-56
through I-1-2-59.
If the bankruptcy court concludes that the claimant's creditors are
entitled to some percentage of the debt, the PC will pay the court-set
percentage of the approved fee to the representative and release any
remaining withheld funds to the claimant.
NOTE:
If the claimant advises SSA that the representative attempted to collect a
fee after the bankruptcy court discharged the debt, refer the matter to
the Office of the Inspector General (OIG) and the Office of the General
Counsel (OGC), following the procedures set forth in HALLEX
I-1-2-81.
Court Discharges (Releases) Claimant's Debt to the Representative
Take no action on the fee petition.
Email the petition and the court's action to the appropriate PC in accordance with HALLEX I-1-2-96. Include the following in the body of the email:
BANKRUPTCY CASE CONCLUDED
COURT DISCHARGED CLAIMANT'S DEBT
TAKE NO ACTION ON THE FEE PETITION
Court Does Not Release or Partially Releases the Claimant From His or Her Obligation to the Representative
Resume processing the fee petition in accordance with the policy and procedures in HALLEX I-1-2-56 through I-1-2-59.
If the bankruptcy court concludes that the claimant's creditors are entitled to some percentage of the debt, the PC will pay the court-set percentage of the approved fee to the representative and release any remaining withheld funds to the claimant.
NOTE:
If the claimant advises SSA that the representative attempted to collect a fee after the bankruptcy court discharged the debt, refer the matter to the Office of the Inspector General (OIG) and the Office of the General Counsel (OGC), following the procedures set forth in HALLEX I-1-2-81.