User Instructions

Below is the list of User Instructions available for download. Please select a link next to the desired function to download instructions for that function in Microsoft Word or PDF format.


Provider User Instructions for Electronic Records Express

Send Response for Individual Case [Word][PDF]

Send Grouped Files [Word][PDF]

Send Consultative Exam Report [Word][PDF]

Review/Submit Prepared Requests [Word][PDF]

Prepare CE Report for Provider [Word][PDF]

Send CE Report(s) with Scanned Signature [Word][PDF]

Send CE No Show Response [Word][PDF]

Access Electronic Requests [Word][PDF]

Access Provider's Electronic Requests [Word][PDF]

Send Transcription Report to Provider [Word][PDF]

Pickup Transcription Reports [Word][PDF]

Pickup Provider's Transcription Reports [Word][PDF]

Secure Messaging Instructions [Word][PDF]

Track Status of Submissions [Word][PDF]

Teacher Questionnaire [Word][PDF]



Representative User Instructions for Electronic Records Express

Representative Guide - Send Response for Individual Case [Word][PDF]

Representative Guide - Communication Utility [Word][PDF]

Representative Guide - Track Status of Submissions [Word][PDF]