DOWNLOADING ZIP FILES

  1. Select the claimant's SSN to download the zip file; save the zip file to the desired location.
  2. Go to the location where you saved the zip file and open it by double-clicking
  3. Extract all the files/folders in the file package into one folder to the desired location.
  4. Go to the location where you extracted the files.
  5. To view the documents, select the INDEX.HTML file, which will open to the Case Documents Index, Exhibit List Index, or Multimedia Index.

DOWNLOADING PDF FILES

  1. Select the claimant's SSN to open the PDF.
  2. Once the file is open, print or save the file to the desired location.

FOR ADDITIONAL INFORMATION SEE USER RESOURCES

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