Electronic Outbound Request
Appointment Date and Time
The appointment date and time will only display for CE requests.
Note: Some DDS offices are in the process of updating their software. Although an appointment
time is set for the CE appointment, the time may not display until all DDSs have completed implementation.
Location
The location will only display for CE requests.
Note: Some DDS offices are in the process of updating their software. Although the CE appointment
has been set at a specific location, the location may not display until all DDSs have completed implementation.
Electronic Outbound Request Status
The status of each request can be one of the following:
- NEW
Request has not yet been viewed. These requests are also shown in bold in the list.
- PENDING
Request has been viewed, but no other action has been taken.
- RESPONDED
Request has been viewed and a response has been submitted to the requesting office.
- PREPARED
A response has been prepared for this request by an administrative staff member.
This applies only to CE Requests. To access prepared responses, select on the "Review/Submit
Prepared Requests" on the home page.
- CANCELED
Request has been cancelled by the requesting office. You will still be able to view the request
details and submit responses. Cancellation is treated only as a transient status and it is left
up to you to manage your responses to cancelled requests.
- ACCEPTED
Request for which a successful response has been received by the requesting office.
You will still be able to view the request details and submit additional responses.
- UPDATED
Update initial request.
- UPDATE PENDING
Updating initial request and awaiting documents to be downloaded.
Payment Status
The status of each request can be one of the following:
- NEW
Request has not yet been viewed. These requests are also shown in bold in the list.
- PENDING
Request has been viewed, but no other action has been taken.
- RESPONDED
Request has been viewed and a response has been submitted to the requesting office.
- PREPARED
A response has been prepared for this request by an administrative staff member.
This applies only to CE Requests. To access prepared responses, select on the "Review/Submit
Prepared Requests" on the home page.
- CANCELED
Request has been cancelled by the requesting office. You will still be able to view the request
details and submit responses. Cancellation is treated only as a transient status and it is left
up to you to manage your responses to cancelled requests.
- SUBMITTED
Payment request has been submitted to the DDS.
- UPDATED
Update request.
- UPDATE PENDING
Updating request and awaiting documents to be downloaded.
Payment Request
To submit an invoice for payment to the DDS, click on the "View Payment" link. Until you have submitted the information for
which you are requesting payment, the "View Payment" link will not display and instead you will see the text 'Need Report'.
Close this window to return to the application.