Alert
SSA will to be in Canada on August 25th through the 29th to help beneficiaries who receive Social Security benefits by paper checks enroll in Direct Deposit.
08/25/25 - 08/26/25 11am-5 pm and 08/27/25 11am to 3 pm Residence Inn Montreal Downtown 2045 Rue Peel Montreal, QC Canada, H3A 1T6 and
08/28/25 & 08/29/25 11am -5 pm Residence Inn Toronto Downtown 255 Wellington Street West Toronto, ON, Canada, M5V 3P9
Appointments are required and space is limited. Please schedule your appointment with your preferred date and time by contacting SSA by email at Direct.Deposit.Assistance@ssa.gov.
Service Around the World
Welcome to Social Security’s Earnings & International Operations (EIO) home
page. The purpose of this site is to assist our customers who live outside the United
States or plan to leave the country.
EIO manages the Social Security program outside the U.S. and
implements the benefit provisions of international agreements. There are no
Social Security offices outside the U.S., so OEIO receives assistance from the
Department of State's embassies and consulates around the world.
Foreign Countries Served by Social Security
If you live outside of the United States, there are American embassies and consulates with trained personnel to assist you in seeking Social Security services (Canadian residents are served by domestic Social Security border offices). You can access information to contact our Social Security and consular staff by
locating your country in the link below:
Country and Region Office Contact Information
Notice Regarding Forms SSA-7161 and SSA-7162
The forms for 2025 have been mailed. Please complete and return the forms promptly to avoid suspension of benefits.
Instruction for Form SSA-7161
Instruction for Form SSA-7162
Contact Us by Mail
If you are not receiving benefits and would like to inquire about
benefits eligibility, you may contact your servicing Social Security office
(resident of Canada) or Federal
Benefits Unit. You can also contact us by mail at (please be sure to include
your Social Security Number):
Social Security Administration
Office of Earnings & International Operations
P.O. Box 17775
Baltimore, Maryland 21235-7775
If you or any family member are already receiving Social
Security benefits and you would like to report a change in status, such as,
a death, marriage, or divorce, you may use the following contact address
(please be sure to include your Social Security Number):
Social Security Administration
Office of Earnings & International Operations
P.O. Box 17769
Baltimore, Maryland 21235-7769
Contact Us by Phone
You may also contact us by phone. You can call our office
410-965-0160. You will need to pay for the call because
we do not currently have a toll-free service for calls from outside the
U.S. If you call, please do so between 9:00am and 4:00pm Eastern
U.S time.
Contact Us by Fax
You may send letters to us by fax at 877-385-0645.
Contact Us Electronically
Click
here
to send us a message. Please include your Name, Date
of Birth (MM/DD/YYYY), full telephone number, and your reason for contacting
us.
Note: Sending multiple messages may cause delays in
viewing your message.
Online Services
Until now, you needed a U.S. mailing address to access
Social Security's my Social
Security account and use our online services. Now, many people
without a U.S. mailing address can create a personal my
Social Security account and use the online
services with an ID.me credential. If you don't already have an ID.me
credential.
-
Go to
www.ssa.gov/myaccount.
-
On the my Social Security page, select
the "Create an Account" button and then select "Sign in with ID.me."
-
Select the 'Create an ID.me account"
link and follow the instructions.
-
On ID.me's "Verify Your Identity" screen,
select the "I don't live in the United States" link at the bottom of the
page and follow the instructions to complete the registration- process.
-
Once you create your credential, you will
be returned to the my
Social Security webpage for the next steps.
If you already have an ID.me credential, select "Sign In" from the
my Social Security
page and then sign in to ID.me. You will be redetected to your
my Social Security
account.
Note: if you had a
my Social Security
account prior to moving overseas, you will need to create an ID.me
credential to use it from an international address.
Once you have
created your personal my
Social Security account, you will be able to:
- Check your earnings.
- Get your benefit estimates.
- Check the status of your application or appeal.
- View, print, or save a benefit verification letter (Social Security is unable to mail to a foreign address).
- Change Special Notice Options (SNO Notices).
- Access some representative payee services.
- View, Print, or save replacement SSA-1099/1042S tax statement (Social Security is unable to mail replacement statements to a foreign address).
- Access online notices.
- Request a replacement Medicare Card.
- Change your address (US Citizen only)
You Can Apply Online For:
Other Services:
Some services are not available outside of the United
States.
- Changing your address (if you are not a US Citizen).
- Changing your direct deposit.
- Requesting a replacement Social Security card.
Forms for Foreign Applicants and Beneficiaries
You can use the following links to access forms for foreign applicants and
beneficiaries.
Note: To read and print these forms, you
will need the Adobe Reader software (version 5.0 or higher is recommended).
If you do not have this free software, please visit the
Adobe web site.
Other Information
We do not use email to discuss confidential topics about claims
or Social Security numbers because it is not a secure method for transmitting
private information.
If you are planning to leave the U.S., you should read our publication, your payments
while you are outside The United States, Publication No.
05-10137 (English,
& Spanish PDF).
Visit our Instructions for a Beneficiary
Leaving the U.S. page for more information about your responsibilities if you are a beneficiary leaving
the US.
Social Security's Office of Data Exchange, Policy Publications, and International
Negotiations (ODEPPIN) offers
information on International
Social Security ("Totalization") Agreements and other international aspects
of the Social Security program.