Social Security Administration (SSA) Monthly Data for
Change of Address Applications
Filed via the Internet
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(Updated )
This dataset contains data for fiscal year(s) 2016 on and is currently available in the following format(s):
This dataset contains data for the extra 53rd workload reporting week in fiscal year 2016 (see explanation in the Notes section) and is currently available in the following format(s):
This dataset contains data for fiscal year(s) 2008-2015 and is currently available in the following format(s):
Background
The goal of the SSA is to improve core services provided to the public and provide alternative methods for conducting business with the agency. In support of this goal, the SSA provides a wide range of internet services to allow the public to conduct business via this widely used medium. For example, the SSA offers members of the public who receive benefits the opportunity to change an address via the internet. Over the past years, our change of address workload has grown and so has the use of the online application. Our goal is to make it easier and faster for individuals to change their address via the internet from the comfort and convenience of their homes or offices.
Dataset Index
Agency Program Description
The SSA administers a number of online applications that provide beneficiaries an alternative to visiting the office. You can change your address and/or telephone number online if you receive Social Security disability, retirement, or survivors benefits. In order to use the online change of address application, a beneficiary must live at and be moving to an address in one of the 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, or American Samoa. The system allows only the beneficiary to provide address changes to their own account. The changes are sent to a database and updated to the Master Beneficiary Record (MBR). If you receive Supplemental Security Income, you cannot change your address online. If you have a foreign, APO, or FPO address, SSA's Office of International Operations is assisted by the Department of State's embassies and consulates throughout the world to assist Social Security customers who are outside the U.S. or planning to leave the U.S.
Dataset Description
These datasets provide monthly volumes at the national level for federal fiscal years 2008 on for Internet Change of Address. They include only Internet Change of Address transactions. It should be noted that, in addition to using our online Change of Address application, the public might change an address by calling our 800 number, visiting a field office, or mailing us the request. This dataset pertains only to the online alternative.
Data Collection Description
We capture the internet transactions when public users access the application. We store the transactions in our data stores and data warehouses.
Notes
- A Federal Fiscal Year (FY) is the 12-month period that starts the Saturday after the last Friday of September and ends the last Friday of September. Most years our fiscal year workload reports contain 52 weeks since we include only full weeks, rather than cut off in the middle of a week. Every few years the reporting period is 53 weeks when we apply the end of week cutoff.
- Reporting quarters are administratively set reporting periods and do not necessarily correspond exactly to calendar months.
Data Dictionary (all datasets)
Fiscal Year (FY): The 12-month period that starts the Saturday after the last Friday of September and ends the last Friday of September.
Month (by District Office Workload Reporting (DOWR) Month): The month the data was produced. DOWR reporting months are administratively set reporting periods and do not necessarily correspond exactly to calendar months.
Receipt Count: The number of change of address applications submitted via the internet.
Comments: Information about a particular month's data collection and/or reporting.