Open Government Plan 4.1 Implementation Progress
On February 17, 2017, we launched our refreshed Open Government Plan 4.1. We made several commitments in our plan, and will share our progress with you regularly. Below is our report on milestones.
Goal I: Increase Transparency
Milestone | Projected Completion Date | Status |
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Issue refreshed Open Government Plan and share it with public and employees | Completed |
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Expand and enhance our public open government web presence | Completed |
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Use social media and other tools more effectively to share information, engage the public, and provide easily accessible and relevant data to the public | Completed |
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Continue to identify and release data in an open, accessible, and machine-readable format | Completed |
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Continue to identify public Social Security data to adapt into geospatial maps and Application Programming Interfaces (API) | Completed |
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Foster the use of agency data through ongoing contacts with stakeholders and interested parties | Completed |
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Explore implementation of new FOIA system | Completed |
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Expand the release of proactive disclosure items to FOIA Proactive Disclosure webpage | Completed |
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Provide our employees with training, new tools, and access to data to use innovation methods in support of our core mission | Completed |
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Continue to provide Open Data quarterly reports to OMB, as required | Completed |
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Complete records management requirements in the timeframe contained in the M-12-18 issued by OMB on August 24, 2012 | Completed |
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Goal II: Expand Participation
Milestone | Projected Completion Date | Status |
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Use crowdsourcing tools and techniques to expand public participation and collaboration opportunities on our program policy developments, strategic planning, and other program initiatives | Completed |
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Promote the feedback mechanisms we have in place for gathering information for our programs and services | Completed |
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Provide the public with the opportunity to comment on our proposed regulations | Completed |
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Use focus group and usability testing with members of the public before launching online services | Completed |
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Goal III: Increase Collaboration
Milestone | Projected Completion Date | Status |
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Collaborate with external agencies to promote SSA services | Completed |
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Collaboration with American Indian and Alaska Native (AIAN) populations | Completed |
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Develop SSA videos to share information with the public | Completed |
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Encourage and increase the use of internal knowledge-sharing databases as a way to increase collaboration and employee engagement | Completed |
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Conduct a Proof of Concept at various third-party locations using stand up kiosks with the Social Security Express Customer Service Stations. If successful, this concept would be piloted at other businesses targeting the same partners as the Icon | Completed |
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Goal IV: Internalize Open Government Principles
Milestone | Projected Completion Date | Status |
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Give open government honor awards for employees to recognize achievements in advancing open government principles | Completed |
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Post our Open Government Progress Report showing progress made against the commitments in our plan | Completed |
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Flagship: National Disability Forum (NDF)
Milestone | Projected Completion Date | Status |
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Continue to conduct National Disability Forum meetings | Completed |
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Continue to use public facing venues like IdeaScale, bulletins, and surveys, before any meeting to gain input on specific issues | Complete |
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Increase the number of organizations and individuals participating in discussions and meetings | Completed |
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Major Initiative: Customer Engagement Tools (CET)
Milestone | Projected Completion Date | Status |
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Implement Click-to-Chat feature to my Social Security | Completed |
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Develop and implement Click-to-Video and Screen Sharing features for my Social Security as an extension of the dynamic help widget | Completed |
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Major Initiative: Data Exchanges
Milestone | Projected Completion Date | Status |
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Work with the regional prison coordinators on outreach efforts aimed at requesting prisoner information from institutions as per the legislation | September 2019 |
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Continue to grow the Federal Data Exchange Community of Practice | Completed |
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Continue to grow the State Community of Excellence (CoE) | Completed |
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Major Initiative: Analytics Center of Excellence (ACE)
Milestone | Projected Completion Date | Status |
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Complete at least three analytics projects each year; and deliver insights to achieve agency priorities and goals | Completed |
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Continue and expand advanced analytics training conducted by GRA | Completed |
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Establish an internal and external advanced analytics community of interest and practice to enable knowledge sharing | Completed |
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Complete its staffing, internal training, and organizational startup activities | Completed |
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Establish an Analytics Maturity Model and assess high-level agency analytics maturity | Completed |
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Major Initiative: Work Incentives Planning and Assistance Program (WIPA)
Milestone | Projected Completion Date | Status |
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Continue to inform beneficiaries about WIPA services and Social Security’s (SSA) efforts to support returning to work | Completed |
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Continue to track the performance measures established for the WIPA projects and the beneficiaries they serve | Completed |
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Protection and Advocacy for Beneficiaries of Social Security Program (PABSS) | ||
Continue to inform beneficiaries about Protection and Advocacy for Beneficiaries of Social Security (PABSS) services and other agency efforts to support returning to work | Completed |
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Major Initiative: Health Information Technology (HealthIT)
Milestone | Projected Completion Date | Status |
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Continue our outreach efforts in FYs 2016, 2017, and 2018, to include additional medical providers and the Department of Veterans Affairs | Completed |
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Expand connections on the eHealth Exchange | Completed |
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Participate on government-wide health IT policy and standards setting advisory panels, workgroups, and task forces | Completed |
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