Annual Statistical Supplement, 2003
SSA Offices and Staffs
| Office | Number | 
|---|---|
| Headquarters (Baltimore, Maryland) | 1 | 
| Regional offices a | 10 | 
| Field offices b | 1,336 | 
| Level 1 | 612 | 
| Level 2 | 674 | 
| Resident stations | 50 | 
| Teleservice centers | 36 | 
| Program service centers c | 6 | 
| Data operations center d | 1 | 
| Office of Hearings and Appeals | |
| Headquarters (Falls Church, Virginia) | 1 | 
| Regional offices | 10 | 
| Hearing offices | 138 | 
| Satellite offices | 4 | 
| a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington. | |
| b. In December 1997, the field offices were redesignated as Level 1, 2, or resident stations depending on the characteristics of the facility, service area, and other conditions. | |
| c. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California. | |
| d. The data operations center is located in Wilkes-Barre, Pennsylvania. | |
| SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Hearings and Appeals Case Control System. | |
| CONTACT: Harold Atkins for SSA data (410) 965-2367 and Leola Britford for Office of Hearings and Appeals data (703) 605-8219. | |
| Characteristic | All grade levels | GS 1–4 | GS 5–8 | GS 9–12 | GS 13–15 | SES | 
|---|---|---|---|---|---|---|
| Number | ||||||
| Total a | 63,661 | 1,072 | 20,383 | 32,623 | 7,995 | 124 | 
| Percentage of total | ||||||
| Women | 70.8 | 76.9 | 80.9 | 72.2 | 49.2 | 33.9 | 
| Minorities | 42.7 | 50.1 | 56.4 | 39.1 | 25.3 | 33.1 | 
| Black | 27.2 | 43.4 | 35.1 | 24.7 | 17.1 | 23.4 | 
| Hispanic | 11.2 | 4.7 | 15.7 | 10.4 | 5.0 | 8.9 | 
| Asian or Pacific Islander | 3.1 | 1.5 | 4.3 | 2.7 | 2.0 | 0.8 | 
| American Indian or Alaska Native | 1.2 | 0.6 | 1.3 | 1.2 | 1.1 | 0.0 | 
| Severely disabled | 2.3 | 10.2 | 4.0 | 1.4 | 0.8 | 0.8 | 
| a. Includes all full-time and part-time permanent employees. | ||||||
| SOURCE: Social Security Administration's Affirmative Employment Plan. | ||||||
| CONTACT: Nelson Izquierdo (410) 965-4364. | ||||||
| Year | Full-time permanent staff a  | 
          Total work years b | 
|---|---|---|
| 1993 | 61,640 | 66,623 | 
| 1994 | 62,434 | 66,741 | 
| 1995 c | 62,504 | 67,063 | 
| 1996 | 62,133 | 66,726 | 
| 1997 | 61,224 | 69,378 | 
| 1998 | 59,943 | 67,210 | 
| 1999 | 59,752 | 66,459 | 
| 2000 | 60,434 | 65,521 | 
| 2001 | 61,490 | 65,562 | 
| 2002 | 61,914 | 65,742 | 
| a. On duty at end of fiscal year; includes seasonal employees. | ||
| b. Includes full-time, part-time, and temporary employees; employees in special programs; and overtime hours worked. | ||
| c. Includes 1,055 positions that were transferred from the Department of Health and Human Services to SSA when SSA became an independent agency (under P.L. 103-296, Social Security Independence and Program Improvements Act of 1994, effective March 31, 1995). | ||
| SOURCE: Social Security Administration's Payroll Reports. | ||
| CONTACT: Donna Frocke (410) 965-3094. | ||