Annual Statistical Supplement, 2004
SSA Offices and Staffs
| Office | Number |
|---|---|
| Headquarters (Baltimore, Maryland) | 1 |
| Regional offices a | 10 |
| Field offices b | 1,329 |
| Level 1 | 615 |
| Level 2 | 667 |
| Resident stations | 47 |
| Teleservice centers | 36 |
| Program service centers c | 6 |
| Data operations center d | 1 |
| Office of Hearings and Appeals | |
| Headquarters (Falls Church, Virginia) | 1 |
| Regional offices | 10 |
| Hearing offices | 140 |
| Satellite offices | 4 |
| SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Hearings and Appeals Case Control System. | |
| a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington. | |
| b. In December 1997, the field offices were redesignated as Level 1, 2, or resident stations depending on the characteristics of the facility, service area, and other conditions. | |
| c. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California. | |
| d. The data operations center is located in Wilkes-Barre, Pennsylvania. | |
| CONTACT: Harold Atkins for SSA data (410) 965-2367 and Leola Britford for Office of Hearings and Appeals data (703) 605-8219. | |
| Characteristic | All grade levels | GS 1–4 | GS 5–8 | GS 9–12 | GS 13–15 | SES |
|---|---|---|---|---|---|---|
| Number | ||||||
| Total a | 65,191 | 1,107 | 21,434 | 32,816 | 8,308 | 132 |
| Percentage of total | ||||||
| Women | 70.6 | 76.5 | 79.2 | 72.5 | 50.4 | 34.8 |
| Minorities | 43.9 | 49.5 | 57.0 | 40.7 | 26.3 | 28.0 |
| Black | 27.3 | 39.8 | 34.8 | 25.0 | 17.9 | 20.5 |
| Hispanic | 11.9 | 6.6 | 16.4 | 11.2 | 5.1 | 6.8 |
| Asian or Pacific Islander | 3.5 | 2.0 | 4.7 | 3.2 | 2.2 | 0.8 |
| American Indian or Alaska Native | 1.2 | 1.1 | 1.2 | 1.2 | 1.1 | 0.0 |
| Severely disabled | 2.3 | 9.1 | 3.8 | 1.4 | 0.9 | 0.8 |
| SOURCE: Social Security Administration's Affirmative Employment Plan. | ||||||
| a. Includes all full-time and part-time permanent employees. | ||||||
| CONTACT: Nelson Izquierdo (410) 965-4364. | ||||||
| Year | Full-time permanent staff a | Total work years b |
|---|---|---|
| 1993 | 61,640 | 66,623 |
| 1994 | 62,434 | 66,741 |
| 1995 c | 62,504 | 67,063 |
| 1996 | 62,133 | 66,726 |
| 1997 | 61,224 | 69,378 |
| 1998 | 59,943 | 67,210 |
| 1999 | 59,752 | 66,459 |
| 2000 | 60,434 | 65,521 |
| 2001 | 61,490 | 65,562 |
| 2002 | 61,914 | 65,742 |
| 2003 | 63,569 | 65,343 |
| SOURCE: Social Security Administration's Payroll Reports. | ||
| a. On duty at end of fiscal year; includes seasonal employees. | ||
| b. Includes full-time, part-time, and temporary employees; employees in special programs; and overtime hours worked. | ||
| c. Includes 1,055 positions that were transferred from the Department of Health and Human Services to SSA when SSA became an independent agency (under P.L. 103-296, Social Security Independence and Program Improvements Act of 1994, effective March 31, 1995). | ||
| CONTACT: Donna Frocke (410) 965-3094. | ||