Annual Statistical Supplement, 2018
Program Provisions and SSA Administrative Data
SSA Administrative Data
Offices and Staff
Office | Number |
---|---|
Headquarters (Baltimore, Maryland) | 1 |
Regional offices a | 10 |
Area Offices | 51 |
Field offices b | 1,246 |
Level 1 | 639 |
Level 2 | 559 |
Resident stations | 34 |
Social Security Card Centers c | 14 |
Teleservice centers | 24 |
Program service centers d | 6 |
Data operations center e | 1 |
Office of Hearings Operations | |
Headquarters (Falls Church, Virginia) | 1 |
Regional offices f | 11 |
Hearing offices | 164 |
Satellite hearing offices | 2 |
National hearing centers g | 6 |
Satellite national hearing center offices g | 3 |
National case assistance centers g | 4 |
Satellite national case assistance center offices g | 1 |
Permanent remote sites | 171 |
SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Hearings Operations' Case Control System. | |
NOTE: Satellite offices are counted separately; that is, they are not included in the hearing office, national hearing center, or national case assistance center counts. | |
a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington. | |
b. Field offices are designated as level 1, level 2, or resident stations depending on the characteristics of the facility, service area, and other conditions. | |
c. Social Security Card Centers are located in Queens, New York; Brooklyn, New York; Bronx, New York; Manhattan, New York; Philadelphia, Pennsylvania; Orlando, Florida; Minneapolis, Minnesota; North Phoenix, Arizona; Downtown Phoenix, Arizona; Las Vegas, Nevada; El Cajon, California; San Diego, California; National City, California; and Sacramento, California. | |
d. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California. | |
e. The data operations center is located in Wilkes-Barre, Pennsylvania. | |
f. Includes the central office of the national hearing centers/national case assistance centers. See footnote g. | |
g. The national centers are part of the Social Security Administration's strategy to address the historic hearings backlogs and reduce case processing time by increasing adjudicatory capacity and efficiency with a focus on the electronic hearing process. | |
CONTACT: (410) 965-0090 or statistics@ssa.gov. |
Characteristic | All grade levels | GS 1–4 | GS 5–8 | GS 9–12 | GS 13–15 | SES |
---|---|---|---|---|---|---|
Number | ||||||
Total a | b 61,953 | 151 | 14,917 | 34,353 | 10,502 | 151 |
Percentage of total | ||||||
Women | 64.7 | 49.7 | 67.2 | 68.0 | 56.0 | 45.7 |
Minorities | 54.0 | 60.9 | 63.1 | 55.8 | 41.7 | 34.4 |
Black | 29.9 | 40.4 | 39.3 | 28.6 | 23.6 | 21.2 |
Hispanic | 15.5 | 14.6 | 16.5 | 17.8 | 8.9 | 5.3 |
Asian/Pacific Islander | 6.9 | 5.3 | 5.3 | 7.5 | 7.8 | 6.6 |
American Indian/Alaska Native | 1.3 | 0.0 | 1.3 | 1.4 | 1.1 | 1.3 |
Employees with targeted disabilities | 3.6 | 20.5 | 6.2 | 2.9 | 2.1 | 1.3 |
SOURCE: Social Security Administration's Human Resources Management Information System. | ||||||
NOTES: Totals do not necessarily equal the sum of rounded components. | ||||||
GS = General Schedule; SES = Senior Executive Service. | ||||||
a. Includes all full-time and part-time permanent employees. | ||||||
b. Includes 1,879 permanent agency employees in the 7 pay plans that are not part of the GS or SES classifications. | ||||||
CONTACT: Milton C. McGaskey (410) 965-0739 or statistics@ssa.gov. |
Year | Full-time permanent staff a | Total work years b |
---|---|---|
1995 | 62,504 | 67,063 |
1996 | 62,133 | 66,726 |
1997 | 61,224 | 69,378 |
1998 | 59,943 | 67,210 |
1999 | 59,752 | 66,459 |
2000 | 60,434 | 65,521 |
2001 | 61,490 | 65,562 |
2002 | 61,914 | 65,742 |
2003 | 63,569 | 65,343 |
2004 | 63,186 | c 66,154 |
2005 | 63,696 | d 68,026 |
2006 | 61,692 | 66,878 |
2007 | 60,206 | 63,939 |
2008 | 61,920 | 64,358 |
2009 | 65,203 | 67,170 |
2010 | 67,548 | 70,758 |
2011 | 64,744 | 69,936 |
2012 | 62,943 | 67,208 |
2013 | 59,823 | 64,601 |
2014 | 62,956 | 64,006 |
2015 | 63,466 | 67,004 |
2016 | 62,685 | 65,798 |
2017 | 61,250 | 63,957 |
2018 | 61,011 | 64,095 |
SOURCE: Social Security Administration's Payroll Reports. | ||
a. On duty at end of fiscal year; includes seasonal employees. | ||
b. Includes full-time, part-time, and temporary employees; employees in special programs; and overtime hours worked. | ||
c. Includes 178 work years for activities related to Medicare Modernization Act. | ||
d. Includes 1,962 work years for Medicare Modernization Act. | ||
CONTACT: (410) 965-0090 or statistics@ssa.gov. |