Can’t find your card? Request a new one online!

Posted: January 28, 2016

Most people seldom need to show their Social Security card. For those who need their card and can’t find it, it’s reassuring to know they can request a replacement through the mail or by visiting their local Social Security office.

However, some of our customers now have the additional option of requesting a replacement Social Security card online. To take advantage of this new service option, you must:

  • Have or create a my Social Security account;
  • Have a valid driver’s license issued by the District of Columbia, Michigan, Nebraska, Washington, or Wisconsin. (In some states, you may also be able to use a state-issued identification card. We plan to add more states in the future);
  • Be age 18 or older and a United States citizen with a domestic U.S. mailing address (this includes APO, FPO, and DPO addresses); and
  • Not be requesting a name change or any other changes to your card.

IMPORTANT: You may not always need to replace a lost or stolen card. For more information about replacing Social Security cards — and help with deciding when to show your card — see our online publication Your Social Security Number and Card.

No matter where they live, our customers can also use their personal my Social Security account to:

  • Keep track of their earnings and verify them every year; and
  • Get an estimate of their future benefits if they are still working.

If they currently receive benefits, they can:

  • Get a letter with proof of their benefits;
  • Change their address;
  • Start or change direct deposit;
  • Get a replacement Medicare card; and
  • Get a replacement SSA-1099 or SSA-1042S for tax season.

It’s free, fast, and secure!

Thank you for helping us spread the word about my Social Security and this latest enhancement. By offering more choices, we’re making it easier than ever for our customers to take care of their important Social Security business.

Webinar: Small Business and Social Security: What You Need To Know

Date: January 28, 2016 at 2:00 PM Eastern Time

Join the U.S. Small Business Administration and the Social Security Administration for a webinar about services and programs for small business owners. During this webinar, small business owners will learn about:

  • Online services to help with W-2 reporting and Social Security Number Verifications;
  • How to create a free my Social Security account;
  • How to use the my Social Security account new feature to apply for a replacement Social Security card online; and
  • Other programs available to you and your employees.

Tune in for some tips on how to make the most of using our services and we will answer your questions live!

Register today to attend our live web conference:

Open Enrollment for the Affordable Care Act – November 1, 2015 through January 31, 2016

Posted: November 2, 2015

Open enrollment for the Affordable Care Act started on November 1st. In 2010, just before the Affordable Care Act took effect, 49.95 million individuals had no health insurance. In fact, since the key provisions of the Affordable Care Act became law, about 16.4 million uninsured people have gained coverage, but we have a long way to go to cover millions more.

Millions of Americans count on for quality and affordable health coverage. This includes numerous individuals from constituencies we serve. Open Enrollment for 2016 coverage runs from November 1, 2015 through January 31, 2016. To start the new year with coverage, individuals must sign up by December 15, 2015.

The U.S. Department of Health & Human Services (HHS) has identified segments of the populations who remain uninsured, but are eligible to receive coverage through the marketplace. Social Security is teaming up with HHS to conduct outreach events across the country to reach these uninsured populations and educate them about Social Security benefits and how to #GetCovered through  Providing affordable health care and preventative healthcare services decreases the likelihood of long term disability and the need for Social Security disability benefits or Supplemental Security Income.

If you have any upcoming events or activities that you would like for us to participate in, complete the form at or contact Diandra Taylor at

2016 Cost-of-Living Adjustment (COLA) Announcement

Posted: October 15, 2015

Each year, Social Security calculates the automatic cost-of-living adjustment (COLA), if any, that our program beneficiaries will receive the following year. For years when there is a Social Security COLA, this adjustment is intended to keep inflation from eroding the purchasing power of Social Security and Supplemental Security Income benefits.

The law does not provide for a Social Security COLA for 2016. The Social Security Act requires us to base this calculation on changes in the Consumer Price Index for Urban Wage Earners and Clerical Workers , known as the CPI-W. Because the CPI-W has not increased, there will be no COLA for 2016.

For important details and related information concerning this announcement, please see our press release

Social Security Disability Insurance (SSDI) Issue Paper and Statistical Fact Sheets

Posted: September 3, 2015

As we commemorate Labor Day, this is a perfect time to focus attention on the disability protections that workers pay for through taxes on their earnings. We are happy to announce the release of two rich online data resources for researchers, advocates, and policymakers concerning the Social Security Disability Insurance (SSDI) program. Our new state SSDI fact sheets and national SSDI issue paper make it easy to see exactly how this vital safety net is safeguarding workers and their families in every community across America.

About the New Online Resources

The repository of state SSDI fact sheets includes a separate fact sheet for every U.S. state, as well as for non-state Congressional districts like Washington, D.C. and the Commonwealth of Puerto Rico. For each state or jurisdiction, they show:

  • How many disabled workers, children of insured workers, and spouses of insured workers are receiving SSDI benefits, and the relative sizes of these groups;
  • The average annual SSDI benefit in relation to the poverty threshold;
  • The total annual benefits for all SSDI beneficiaries; and
  • A breakdown by Congressional district showing the number of disabled workers, children of insured workers, and spouses of insured workers receiving SSDI benefits; the average monthly benefit for these groups; and the total monthly benefits for the district.

The data-packed national SSDI issue paper describes five fundamental tenets that Congress used as a basis for establishing the DI program nearly 60 years ago. The authors then go on to examine whether and to what extent today’s program adheres to these core principles. I think you will find it to be an informative and thought-provoking read, as well as a valuable research tool.

Follow our new Twitter account for advocates

Posted: June 17, 2015

Social Security’s Office of External Affairs is now on Twitter! Follow @SSAOutreach to get the latest updates on our national and regional outreach efforts. We created this new Twitter account for our partners in the advocacy community and third parties who serve the public.

Follow @SSAOutreach to:

  • Get the latest news on our events, policy updates, and Social Security services.

  • Hear from Social Security’s Acting Commissioner Carolyn Colvin and our senior executives about current topics

  • Get live tweets from important conferences and meetings, like our National Quarterly Advocates Conference Call coming up on June 17.

  • Find out what’s new at Social Security with communities your organization serves—such as American Indians and Alaska Natives, African Americans, Asian Americans and Pacific Islanders, Hispanics, immigrants, people with disabilities, homeless populations, same-sex couples, veterans, women, and young people.

  • Keep up with news for appointed representatives, financial planners, health and school professionals, human resource experts, Medicare outreach organizations, representative payees, faith-based leaders, and other third parties with an interest in our programs and services.

  • Retweet items of value to your network and members.

We invite you to visit @SSAOutreach and hope you can be among our first followers.

Information on replacing your Medicare Card

Posted: June 3, 2015

We are excited to introduce the expansion of online services available through the my Social Security portal at Medicare beneficiaries can now obtain a replacement card if they have lost, damaged, or simply need to replace it online using a my Social Security account.

The Medicare card is the most important piece of identification a beneficiary needs—it's proof that they have Medicare health insurance. Medical professionals and insurance companies need this proof to provide care and accurately calculate compensation for services.

Requesting a replacement card through a my Social Security beneficiaries have a critical piece of identification available when required by medical providers as proof of Medicare coverage. Simply access your online my Social Security account at and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.” After you request a card, it will arrive in the mail in approximately 30 days.

With a my Social Security account, our beneficiaries can also:

  • Get a letter showing what benefits they receive;
  • Change their address and phone number;
  • Start or change direct deposit of their benefit payment; and now
  • Get a replacement SSA-1099 or SSA-1042S for tax season

We hope that you find this information helpful, and we encourage you to share it with your members and colleagues.

Vision 2025 is Here

Posted: April 28, 2015

Embarking on its 80th Anniversary of being a key piece of the Nation’s fabric, Carolyn W. Colvin, Acting Commissioner of Social Security, yesterday officially released Vision 2025. The vision will serve as a “North Star” to guide Social Security and show how the agency will accomplish and deliver three key priorities: superior customer experience, exceptional employees, and an innovative organization over the next decade and beyond.

Vision 2025 reflects Social Security’s full commitment—now and in the future—to offering customers choices in how they do business with us. This commitment includes sustaining a field office structure that provides face-to-face service and is responsive to members of the public who need or prefer face-to-face service.

For more information, you can access the Social Security Vision 2025 interactive website at  While there sign up to receive automatic updates and we’ll notify you as we provide updates.

We also ask that you help us, by sharing our vision for the future, among your members, associates, and colleagues.  To do so we’ve provided the attached blog post from Acting Commissioner Carolyn W. Colvin, to use on your website blog, newsletters, or through your other social media channels. We invite you to also share on Facebook or retweet on Twitter the following posts, using #ssa2025.

We look forward to working with you to help us provide the best possible service to our customers in the coming years.

Social Security Launches New Anti-Fraud Website

Posted: February 9, 2015

Recently, Social Security launched an informative new web page that highlights the agency's many efforts in fighting fraud and protecting every worker's investment in the Social Security program. The web address is

Visitors to this site will get a behind-the-scenes glimpse into the hard work we do every day to fight fraud, waste, and abuse in our programs. The website includes information on the tools we use to fight fraud, spotlights some of our highly successful anti-fraud efforts, and provides materials you can use to help us spread the word that Social Security has zero tolerance for fraud.

We invite you to visit the website and use the materials to help us inform the public that Social Security takes fraud seriously and is very effective in limiting the instances of fraud.

We hope you will join us in disseminating the facts about our anti-fraud efforts as we work together to prevent the use of inaccurate information about fraud to advocate cutbacks in the disability program.

Please feel free to contact us at with comments—or to discuss further ways that your organization can collaborate with Social Security to raise awareness about our efforts.

Replacement Form SSA-1099/1042S for Tax Purposes

Posted: February 1, 2015

With the new year comes tax season—something we all have to prepare for. Americans spend over 13 hours every year doing their taxes.  Knowing how difficult filing taxes can be, we would like to help you keep the process as simple as possible. We are excited to offer a new online service to help people who receive Social Security benefits have the information they need to file their tax returns. If your clients receive Social Security benefits, but did not receive or misplaced their SSA-1099, they can use an online my Social Security account to get an instant replacement for tax purposes. Setting up an account is easy, secure, and convenient. They just need to go to

Social Security Resumes Mailing Social Security Statements

Posted: September 16, 2014

We are pleased to announce that, beginning this month, we are resuming periodic mailings of paper Social Security Statements to workers age 25 and older.  Even though most workers will receive a mailing every 5 years, we encourage everyone to create a secure my Social Security account at, which will allow them immediate access to their online Statement anytime.

The Statement is a valuable financial planning tool providing workers with important individualized information regarding their earnings, tax contributions, and estimates for future retirement, disability and survivors benefits.

Please read the full press release, including a statement by Social Security’s Acting Commissioner, Carolyn W. Colvin, my Social Security Account to Obtain Their Statement Online, Anytime" here.

Thank you for your continued support as we strive to keep workers informed about Social Security.  Please help us encourage all workers to sign up for a my Social Security account to regularly review their earnings record and obtain estimates of future benefits for themselves and their families.