Ticket to Work Program Evaluation
Objective
As required by the Ticket to Work (TTW) and Work Incentives Improvement Act of 1999, SSA conducts evaluations of the Ticket to Work programs to examine the extent to which they are achieving their legislative intent. This current evaluation began in 2023. The topics we are examining in this evaluation include, but are not limited to:
- Program Effectiveness and Efficiency
- Ticketholder characteristics and service needs
- Types of services provided and methods of service provision
Status
SSA awarded a contract to Mathematica to evaluate the TTW programs in September 2023. SSA will publish the final evaluation in 2027.
In late 2023 and early 2024, Mathematica held virtual listening sessions with beneficiaries, service providers, and other stakeholders to help inform the design of this evaluation.
In 2025 through 2027, Mathematica will conduct an evaluation using surveys, semi-structured interviews, an analysis of program data, and other data collection methodologies.
SSA will post additional updates and reports on this page as they become available.
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