Employer Reporting Service Center

Social Security's toll-free line to help employers with wage reporting questions or problems.

Phone: 1-800-772-6270 (TTY 1-800-325-0778) Monday through Friday, 7:00 a.m. to 5:30 p.m., Eastern Time
E-mail: employerinfo@ssa.gov

Access and Registration

For assistance with the credential and identity verification process.

• Login.gov Help Center
  • 1-844-875-6446
• ID.me Help Center
  • Virtual help ONLY
• For registration issues relating to BSO accounts
  • 1-800-772-6270 (TTY 1-800-325-0778)
• National 1-800 #:
  • For registration information about Social Security online programs and benefits, please use our automated services by calling:
  • 1-800-772-1213

Employer Service Liaison Officers and Staff

Contact an expert in one of the Social Security's Regional Offices who can provide technical wage reporting information and expertise.

Electronic W-2/W-2c Reporting Using the Business Services Online Website

For technical support such as connection and transmission questions or about using Social Security's Business Services Online website for filing Forms W-2/W-2c electronically.

Phone: 1-888-772-2970 (TTY 1-800-325-0778) Monday through Friday, 7:00 a.m. to 5:30 p.m., Eastern Time
E-mail: bso.support@ssa.gov

For assistance, visit IRS.gov at https://www.irs.gov/. Guidance for preparation, filing employment taxes and information returns can be found by searching using a keyword or term.

Local Office Search

Type in your postal ZIP code and we will tell you how to contact a local office.

Regional Wage Reporting Websites

Social Security Regional Offices around the country have special web pages with local wage reporting resources:

• Atlanta	• Kansas City
• Boston	• New York
• Chicago	• Philadelphia
• Dallas	• San Francisco
• Denver	• Seattle