Employer Reporting Service Center
Toll-free line to help employers with wage reporting questions or problems.
1-800-772-6270 Monday – Friday 7 am to 7 pm, Eastern Standard Time
E-mail – employerinfo@ssa.gov
Employer Service Liaison Officers and Staff
Located in Social Security’s regional offices across the country to provide technical wage
reporting information and expertise.
Electronic W-2 Reporting Via the Business Services Online Website
For questions about using Social Security’s Business Services Online Website for filing Forms W-2 electronically:
www.socialsecurity.gov/bso/bsowelcome.htm
1-888-772-2970, Fax: 1-410-597-0237,
E-mail – bso.support@ssa.gov
Instructions on Filing Paper Forms W-2/W-3
Employers or submitters who have specific questions about completing the boxes on Forms W-2/W-3 may call the Internal Revenue Service Martinsburg Computing Center at:
1-304-263-8700 Or Toll free – 1-866-455-7438
Social Security Office Locator
Type in your postal ZIP code and we will tell you how to contact your local office.
Social Security Regional Wage Reporting Web Sites
Social Security Regional Offices around the country have special web pages with local wage reporting resources:
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www.socialsecurity.gov
