Employer Reporting Service Center

Social Security's toll-free line to help employers with wage reporting questions or problems.

Phone: 1-800-772-6270 (TTY 1-800-325-0778) Monday through Friday, 7:00 a.m. to 5:30 p.m., Eastern Time
E-mail: employerinfo@ssa.gov

Access and Registration

For assistance with the credential and identity verification process.

Employer Service Liaison Officers and Staff

Contact an expert in one of the Social Security's Regional Offices who can provide technical wage reporting information and expertise.

Electronic W-2/W-2c Reporting Using the Business Services Online Website

For technical support such as connection and transmission questions or about using Social Security's Business Services Online website for filing Forms W-2/W-2c electronically.

Phone: 1-888-772-2970 (TTY 1-800-325-0778) Monday through Friday, 7:00 a.m. to 5:30 p.m., Eastern Time
Fax: 1-410-597-0237
E-mail: bso.support@ssa.gov

For assistance, visit IRS.gov at https://www.irs.gov/. Guidance for preparation, filing employment taxes and information returns can be found by searching using a keyword or term.

Local Office Search

Type in your postal ZIP code and we will tell you how to contact a local office.

Regional Wage Reporting Websites

Social Security Regional Offices around the country have special web pages with local wage reporting resources:

Atlanta Kansas City
Boston New York
Chicago Philadelphia
Dallas San Francisco
Denver Seattle