Division of Administrative Payment Services Vendor Payment Center

Vendor Information / Contact SSA about a Vendor Payment

Contact SSA About a Vendor Payment

contact us

If you have questions regarding a Vendor payment, you can contact us by:

  • Email:
  • payment.inquiries@ssa.gov (preferred method)
  • Postal mail:
  • Social Security Administration
    Division of Administrative Payment Services
    PO Box 47
    Baltimore, MD 21235-0047
  • Phone:
  • Financial Interactive Voice Response (FIVR) System. FIVR is an automated self-service telephone system available 24 hours a day. You can access FIVR at (410) 965-0607.

    • Customer Service Representatives will respond to voicemail messages, regarding vendor and employee administrative payment inquiries, Monday through Friday between 8:00 a.m. and 4:30 p.m. ET.